All payments made to Kalash for access to services, features, or subscriptions are final and non-refundable, except where required by applicable law or expressly stated otherwise.
Refunds may be considered solely at Kalash’s discretion in cases of duplicate payment, technical errors, or incorrect charges attributable to the platform.
To request a refund, users must submit a written request via email with relevant transaction details. Kalash will review such requests and communicate a decision within a reasonable timeframe.
This Refund Policy does not affect any statutory rights that may be available to users under applicable law.